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DTC Fair Balance Review

DTC fair balance review that measures every cut before it airs — benefit time, risk time and what the picture does under every risk statement

Every TV, streaming and social cut checked for risk presentation before review

See one case, screen by screen ↓
demo5findingson cut v4 of the :60, 2 of them high — each at its timestamp with its rule and the letter behind it
demo8.4cuts / 10 sunder the second risk super at 0:42, against a limit of 3 and 1.9 in the benefit part
target9.4daysmedian from cut received to cleared to air, over the last 30 days
target41%of cuts cleared in the first round, up from 22% in August
In short

What is DTC Fair Balance Review?

It is the check that a prescription-drug ad to consumers presents its risks with a prominence reasonably comparable to its benefits, and that a TV or radio ad's major statement is clear, conspicuous and neutral. DTC Fair Balance Review measures that on the cut itself — benefit time, risk time, and what the picture, text, voice and music do under every risk statement — for the regulatory reviewer to decide.

How to choose AI solutions for life sciences →

Updated

The problem

Why fair balance is still judged by eye, one cut at a time

A DTC TV or streaming ad must present its risks with a prominence reasonably comparable to its benefits, and since May 2024 its major statement must be clear, conspicuous and neutral: risks spoken and shown at the same time, text large and long enough to read, the voice at least as easy to follow as the rest of the ad, and nothing on screen or in the soundtrack that gets in the way. Today the reviewer scrubs each cut by hand, writes timecoded comments, and argues “is this distracting?” from memory of past letters.

In September 2025 FDA posted dozens of untitled letters against DTC ads, most for exactly what the eye misses: lifestyle montages and fast cuts under the risks, risk text that comes and goes, risks read faster than benefits. A reviewer watching a :60 cannot count 14 shot changes in 21 seconds, read a 22-pixel super at 2.1 : 1 contrast, or hear that the voice speeds up 45% under the risks. Each revision round costs days against a fixed air date, and a letter after air means pulled media and a corrective campaign.

typical~40untitled lettersposted by FDA on DTC promotion on Sep 9 and 23, 2025, most over how the risks were presented
demo13.6daysmedian from cut received to cleared to air, year to date, before the agents
Where a reviewer's days go on one :60 cut (days)estimated
By hand2.8 days
With the solution0.9 days
  • Scrubbing the cut and logging shots, supers and voice-over0.5 → 0.1 d
  • Timing benefit against risk, counting cuts, reading supers0.5 → 0.1 d
  • Finding the past letters on the same issue0.5 → 0.1 d
  • Deciding each finding with medical and legal0.5 → 0.3 d
  • Writing the timecoded revision request0.3 → 0.1 d
  • Re-checking the next cut, signing and the Form 2253 package0.5 → 0.2 d

Estimated split of the reviewer's own time on one round of review of a national TV cut, by hand and with the solution — agency turnaround not included.

How it works

How a cut is reviewed

Six agents frame, time and match every cut, then draft the revisions and the filing; the regulatory lead decides each finding.

What comes in
Cut inTV, streaming, social or web · from the agency portal
Agents at work
Media framershots · supers · words
Then
Claim & risk aligneragainst the label
Fair-balance timerbenefit vs risk time · cuts
Precedent matcher64 FDA letters
Then
Revision writertimestamped request
Then
Form 2253 packagercut · script · label
A person decides
Regulatory leaddecides each finding; legal signs
What comes out
Timed ad timeline
Timecoded revision request
Signed clearance and Form 2253
One case, step by step

One :60 cut, from arrival to cleared for air

Northwind Bio's Veltrimab, a plaque psoriasis biologic, has a $4.2M six-week national flight starting Oct 26. Harborline Health sends cut v4 of “Back to the everyday” at 07:52. Here is what happens next, screen by screen, in the working solution.

  1. 0107:52, Oct 7

    The cut, laid out as a timeline

    Priya Raman · Regulatory advertising lead

    AD-611 opens as an ad timeline: a strip of 21 shots with tracks for shot changes, voice-over in words per second, supers with their seconds on screen, and music in dB. Benefit runs 0:00–0:31 (31 s), the risk statement 0:31–0:52 (21 s), learn more 0:52–1:00. It airs in 19 days; the spot bin above holds every TV, streaming and social cut in review.

    “The agents time every second of the spot: how long benefit and risk each hold the screen, what the picture does under every risk super, and whether the text, voice and music let the risks through.”

  2. 02One click

    The scan stops at 0:42

    Fair-balance timer

    The playhead sweeps the spot and flags drop at their timestamps. At 0:42 the second risk super — “Serious allergic reactions · Liver problems · Get help right away” — lands over fast cuts: barbecue, paddle splash, bike jump over roots, diving for the ball, outdoor concert. That is 8 shot changes in 9.5 s, 8.4 per 10 s against a limit of 3. The Sep 9, 2025 letter on a psoriasis biologic TV ad sits beside it.

    Letter quoted: “The major statement is presented while the ad shows rapid scene changes between active, outdoor scenes, together with background music.”

  3. 03Scan done

    Five findings, two high, three checks passed

    Fair-balance timer · Claim & risk aligner

    Competing visuals: 14 shots in 21 s under the risks, one every 1.5 s, against one every 5.2 s in the benefit part. Risk text on screen for only 88% of the major statement — none from 0:40 to 0:42. The first risk super is 22 px at 2.1 : 1. Risks read at 3.2 words a second against 2.2 for the benefit, over music 5 dB louder. And the “Back to the everyday” montage implies more than clearer skin.

    “The label supports skin clearance (PASI 90 at week 16), not activity or quality-of-life outcomes.”

  4. 04Precedents

    The letters that objected to the same thing

    Precedent matcher

    Each finding carries the letters on its theme — 6 for this cut — from a library of 64 FDA untitled and warning letters, indexed by what they objected to: competing visuals, dual modality, text legibility, audio pace and music, overall impression. Company and product names are removed, and the passage that matters is marked.

  5. 05Decided

    She asks for every revision; one request goes out

    Priya Raman · Regulatory advertising lead

    Priya decides each finding — ask for revision, accept with note, or not an issue — and here asks for all five. The Revision writer drafts one timecoded request to Lena Ortiz at Harborline Health, cc Sam Patel and Omar Haddad, with the number the next cut must meet: no more than 6 calm shots in 0:31–0:52, the risk super for the whole major statement, 44 px or more on a dark band, the major statement at 2.8 words a second or slower, the music ducked at least 6 dB.

    “Please upload the next cut by Oct 9. We re-measure it the moment it lands.”

  6. 06Cut v5 lands

    Re-measured the moment it arrives

    The agents

    Harborline uploads cut v5. The Media framer reads 10 shots, 4 supers and 142 timed words; the Claim & risk aligner finds 4 of 4 most-serious risks spoken; the Fair-balance timer measures 1.6 shot changes per 10 s, risk text for 100% of the major statement and 2.5 against 2.2 words a second; the Precedent matcher finds no letter that matches.

  7. 077.8 s later

    Every finding from cut v4 resolved

    Priya Raman · Regulatory advertising lead

    All five issues are fixed in cut v5 and 8 checks pass: calm shots under the major statement, risk text shown with the voice-over, text at 4.4% of frame height and 9.8 : 1, voice pace 1.13× with the music 8 dB down, 4 of 4 label risks spoken, an overall impression on label and 4 of 4 adequate-provision sources.

    “Every finding from cut v4 is resolved. 5 issues fixed — compare the two cuts on the Balance tab.”

  8. 08Signed

    Her signature, then legal's

    Priya Raman and Omar Haddad

    Priya signs for air with the meaning “Approved for air — regulatory review”. Because AD-611 is national TV, Omar Haddad, promotional legal counsel, is asked for the legal second signature next. Dr. Maya Chen had already confirmed the claims on the script against the label.

    “Recorded with meaning, name and time. Omar Haddad is asked for the legal signature next.”

  9. 09Cleared to air

    The Form FDA 2253 package, ready for first use

    Form 2253 packager

    Once both signatures are in, AD-611 is cleared to air and the Form 2253 packager builds the submission from the cleared cut: applicant, product, application, material ID AD-611-v5, first dissemination Oct 26, 2026, with the final cut, the script with timings, the current Prescribing Information and the sign-off record. Dana Okafor in compliance operations files it.

    The packager prepares; compliance operations files.

Who it’s for

Built for everyone who clears a DTC ad.

The same :60, seen by the five people who carry it to air — how their review looked, and how it looks now.

PR
Priya RamanRegulatory advertising lead · signs every creative for air
Regulatory advertising lead
Before
Scrubs every cut by eye and argues whether it is distracting from memory of past letters. “Don't tell me it feels busy. Tell me how many cuts sit under the risk super.”
Now
Opens each cut already timed, with every finding at its timestamp, its rule and its letter; decides each one and signs.
OH
Omar HaddadPromotional legal counsel · second signature on national TV
Promotional legal counsel
Before
Gives the second signature on national TV and approves anything accepted with a note. “If FDA sends a letter, I want the measurement we made before air.”
Now
Signs with the measurements, the decisions and the letters on the record, and approves any change to the thresholds.
MC
Dr. Maya ChenMedical reviewer · benefit claims and label match
Medical reviewer
Before
Confirms benefit claims against the label. “Ninety percent clearer skin is on label. Back to the everyday is not.”
Now
Sees each claim matched to its Prescribing Information passage, and a montage that implies more than the label flagged with the passage.
SP
Sam PatelDTC brand director, Veltrimab · owns a $4.2M flight
DTC brand director
Before
Waits on review rounds against a fixed media date. “Give the agency numbers they can cut to, and give them before the media date.”
Now
Follows his brand's creatives from cut received to air date, red when a high finding is open within three weeks of air.
LO
Lena OrtizProducer · Harborline Health
Agency producer
Before
Gets comments in several places, some without timecodes. “One list, with timecodes, and I can turn it in two days.”
Now
Uploads cuts and receives one numbered request, each change with its timestamp and the number the next cut must meet. Sees only her own creatives.
Built on the engine

6 agents. Each with one job, and hard limits.

Six agents frame, time and match every cut, then draft the revisions and the filing; the regulatory lead decides each finding.

Media framer

Breaks each cut into shots, reads every super — text, size, contrast and time on screen — transcribes the voice-over with a time for every word and measures the music level. Web pages and posts are split into screens.

  • Never guesses a word it cannot hear — marks it unclear
  • Reads only creatives in the review system
Claim & risk aligner

Lines the voice-over and supers up against the Prescribing Information: is each benefit claim on label, and is every most-serious risk in the major statement, spoken and shown. Judges whether the visuals and tagline imply more than the label supports.

  • Every judgement cites a label passage
  • Off-label claims are flagged, never rewritten into new claims
Fair-balance timer

Times every second of the spot: benefit time against risk time, shot changes under each risk super, risk text coverage, size and contrast, voice pace and music — and raises a finding with its timestamp when a threshold is crossed.

  • Thresholds come from Settings
  • Thresholds change only through an approved version
Precedent matcher

Finds the FDA letters in the precedent library that objected to the same thing in the same media, and quotes the passage — at most three per finding, most similar first.

  • Never names a company or product
Revision writer

Turns the findings the reviewer asked to revise into one timestamped request to the agency producer, each item with the number the next cut must meet, in plain words.

  • Drafts only — a person sends
  • No new claims in suggested revisions
  • Leaves out findings the reviewer accepted or dismissed
Form 2253 packager

Builds the Form FDA 2253 submission for a cleared creative: the final cut, the script, the current Prescribing Information, the dissemination date and the sign-off record.

  • Prepares only — compliance operations files
Regulatory lead

Decides each finding; legal signs. The agents propose; a named person decides.

Ask in plain words

Ask about any cut, finding or past letter

Ask in plain words, or say what to change. Every answer shows the passage or the timestamp behind it.

Why could the Veltrimab :60 draw a letter?

Five things in cut v4, all around the major statement (0:31–0:52): busy visuals — 14 shots in 21 s, one every 1.5 s; the second risk super lands at 0:42 over the fastest cuts, and no risk text is on screen from 0:40 to 0:42; the risk super is 22 px at 2.1 : 1, white on sand; risks are read 45% faster, over music 5 dB louder; and the montage implies more than clearer skin.

How small is too small for risk text?

The rule asks that size, style, contrast and placement let the text be read easily. We measure it: risk text must be at least 4.0% of the frame height — 44 px on 1080 — and 4.5 : 1 contrast. AD-611 v4 shows 22 px at 2.1 : 1, white on sand; the brand template's dark band gives 9.8 : 1.

Is the risk read too fast?

In AD-611 cut v4, yes: the major statement runs at 3.2 words a second against 2.2 for the benefit — 45% faster — and the music rises 5 dB under it. The audio must be at least as understandable as the rest of the ad; a radio letter in 2025 objected to the same thing.

When do we file Form 2253?

At the time of first use — when the ad first airs. When you sign a creative, the Form 2253 packager builds the package — cleared cut, script, current Prescribing Information and the sign-off record — and Dana Okafor files it.

Every screen

The working solution, as it ships.

13 screens from the working solution, on its sample data. Pick one to see it large.

The ad timelineA :60 cut as a strip of frames with shot-change, voice-over, super and music tracks, the benefit, risk statement and learn-more parts marked, and every spot in review above it.
Flagged at 0:42The scan stops where the risk super lands over fast cuts, with the frame as the viewer saw it, the FDA letter on the same issue and the fair-balance timing.
Findings to decideThe creative review: the cut, live meters, the timeline lanes and each finding with its rule, precedents and suggested revision.
The revision requestOne timecoded request to the agency producer, each change with the number the next cut must meet.
Agents at workCut v5 re-measured as it lands: framing, label risks, timing and precedents, each step in view.
Cut v5, cleanEvery finding from cut v4 resolved and the checks that passed, with their measurements.
Sign for airThe meaning of the signature, the signer, the checks, and the legal signature that follows for national TV.
Form FDA 2253 packageBuilt from the cleared cut — applicant, product, material ID, first dissemination and attachments — for compliance operations to file.
CreativesEvery TV, streaming, radio, social and web creative with its stage, open findings, risk share, air date and agency.
Air scheduleCut received to air date by brand, red when a high finding is open within three weeks of air.
Precedent library64 FDA untitled and warning letters indexed by what they objected to, names removed, the key passage marked.
DashboardCreatives audited, findings per audit, first-round clearance, cut to clearance, findings by theme and channel, and by brand.
Thresholds and sign-offThe measurement thresholds with the cuts each one flags today, who signs, and where cuts and letters come from.
Governance

Built for promotional review: measured, cited, signed.

Only the reviewer decides findingsAgents measure and propose findings; only the regulatory advertising lead decides each one — ask for revision, accept with a note, or not an issue.
Every finding cites its sourceEach finding carries its timestamp, its rule — 21 CFR 202.1(e)(1)(i)–(v) or (e)(5)(ii) — and the label or letter passage behind it.
Signatures with meaning, and legal on national TVSignatures carry meaning, name and time. National TV needs a legal second signature before clearance, and accepting a finding with a note needs a second person's approval.
Thresholds change only by approved versionThe fair-balance timer measures against thresholds that change only through an approved version — a new rule waits for legal's approval and shows which cuts it flags today.
Agencies see only their own workEach agency uploads and sees only its own creatives and revision requests. Precedent letters never show company or product names.
Every action on the audit trailEvery upload, agent step, decision, request sent, signature and package built is recorded with who and when.
Configuration

Your thresholds, your signers

The fair-balance timer flags a cut when the major statement crosses these, and each threshold shows which cuts it would flag today.

SettingDefaultChoose from
Shot changes under the major statement3 per 10 s, at mostStep up or down; the impact line shows which cuts it flags today
Risk text on screen100% of the major statementStep up or down
Risk text size4.0% of frame height (cap height), at leastStep up or down
Risk text contrast4.5 : 1 against its background, at leastStep up or down, or describe a rule — e.g. 7 : 1
Voice pace of the risks1.30× the benefit part, at mostStep up or down
Music under the risks0 dB against the benefit part, at mostStep up or down
Reading grade of the major statement8.0, at mostStep up or down
Legal second signatureRequired for national TV before clearanceOn · off (turning it off needs Omar Haddad's approval)
Connections

Works with the creative and the labeling you already review

Ad cutsTV, streaming, radio, social video and web pages, from the agency upload portal and the media asset store
Scripts and supersthe script with timings and every on-screen super
Prescribing Informationthe current USPI and Medication Guide for each brand, by revision
FDA letterspublic untitled and warning letters on promotion, new ones added every Monday
Promotional review systemwhere cuts move through review today
Form FDA 2253the submission package at first use, for compliance operations to file
What it changes

The difference, in numbers.

Every figure is labelled: a target the solution is built to, an estimate, a typical published result, or a proven one.

target
9.4days
median from cut received to cleared to air, over the last 30 days
Year to date13.6 days
With agents9.4 days
target
41%
of cuts cleared in the first round, up from 22% in August
cleared in the first round
target
64letters
of FDA precedent checked against every cut, the passage quoted beside each finding

“demo” = seen in the working solution, on its sample creatives · “target” = the design goal, measured in the live solution · “estimated” = our estimate · “typical” = published figures (FDA untitled letters, September 2025, as counted by FDA Law Blog and Mintz). Rules cited: 21 CFR 202.1(e)(1) and (e)(5)(ii); FDA major statement final rule (2023). People, companies, products, agencies and the letter passages in the precedent library shown on this page are characters and sample data in the working solution.

Questions

What promotional reviewers ask us.

What is DTC fair balance review?

It is the check that a prescription-drug ad to consumers presents its risks with a prominence reasonably comparable to its benefits, and that a TV or radio ad's major statement is clear, conspicuous and neutral. DTC Fair Balance Review measures that on the cut itself — benefit time, risk time, and what the picture, text, voice and music do under every risk statement — for the regulatory reviewer to decide.

How does it measure distraction under the risk statement?

The Fair-balance timer counts shot changes per 10 seconds under each risk super and compares them with the benefit part and your threshold — 3 by default. In the working solution's :60, the second risk super ran over 8.4 shot changes per 10 s against 1.9 in the benefit part, and was flagged at 0:42.

Does it check the supers, the voice-over and the music too?

Yes. It measures how much of the major statement has risk text on screen, the text's size and contrast, the key terms spoken and shown, the voice pace of the risks against the benefit, the music level under the risks and the reading grade.

How does it use FDA's 2025 letters?

The Precedent matcher searches a library of public FDA untitled and warning letters, indexed by theme and media, and quotes the passage that objected to the same thing beside each finding. Company and product names are removed, and new letters are added every Monday.

Does it work on streaming, social and web as well as TV?

Yes. It reviews TV, streaming, radio, social video and web pages. Pages and posts are measured screen by screen — for example, risk information that starts only on screen 4 of 4, or a creator post that says “safety info in bio” instead of stating the boxed-warning risks.

Do people stay in control of the review?

Yes. Agents measure and propose; only the regulatory advertising lead decides each finding. The Revision writer drafts and a person sends, national TV needs a legal second signature, and compliance operations files the Form 2253 package.

Can we set our own thresholds?

Yes. Shot changes, risk text coverage, size and contrast, voice pace, music level and reading grade are all settings, and each shows which cuts it would flag today. Thresholds change only through an approved version, on the audit trail.

How long does it take to go live?

The Agentic Solution Engine builds and deploys it from your requirements and documents — your review standards, Prescribing Information and a sample of past cuts — and it goes live once every quality gate has passed. We will walk you through it on your own cuts first.

See it on
your cuts.

We'll run DTC Fair Balance Review on a sample of your own past TV, streaming and social cuts.