- Before
- “The application says yes to everything. The scan is where I find out.” Three to four hours of reading per submission.
- Now
- Starts from a graded scorecard with both sides cited, decides the three contradictions, and sends.
One submission, from five documents to a signed note
Lattimer Freight Systems, a freight and warehousing company in Columbus, Ohio, wants a $5,000,000 limit. Its wholesale broker sent five documents. Here is what happens next, screen by screen, in the working solution.
- 01Monday morning
The whole risk, control by control, on one screen
Nadia Okafor · Senior cyber underwriterNadia opens Lattimer Freight: revenue $186.4m, 640 employees, 14 terminals, $5,000,000 excess of a $250,000 retention, effective 1 Nov 2026, quote due Friday. The grade strip already reads 3 contradicted, 1 partial, 3 gap, 1 ask the broker, 1 watch and 6 meets. The control score is 58 out of 100 — below the appetite floor of 60.
“Below the floor of 60 · 78 once S1–S3 are met”
- 02On arrival
Every submission read the day it lands
Ravi Menon · Underwriting assistantThe queue ranks 11 cyber submissions by the date the broker needs the quote, with the documents each one carries: application, supplement, scan, pen test, loss history. Six have a contradicted answer and seven quotes are due by Friday. Brindlewood County Schools is waiting on the broker for its ransomware supplement; Ostrander Cold Storage has its scan still running.
- 03Read
Every answer, with its question number and page
Submission readerThe application is 14 pages, signed 18 Sep 2026 by Martin Greaves, CFO. Each answer the scorecard uses carries a mark in the margin, coloured by its grade — Q22 on remote access MFA and Q31 on critical patching are marked contradicted. A blank stays “not answered”; nothing is inferred.
Limit: never infers an answer that was not given.
- 04Matched
The outside-in scan, read finding by finding
Scan matcherThe scan ran on 9 Oct 2026: 37 internet-facing assets, 11 findings, mapped to 5 controls. SC-01 is the edge VPN appliance on firmware 7.0.12, on the known-exploited list since 21 Aug 2026. SC-03 is remote desktop open on 203.0.113.47 with no MFA gateway, first seen 2 Aug 2026.
The scan is read, never run — the agents do not probe the insured’s systems.
- 05Run the check
The signed answer first, then the evidence
Control grader“Run the check again” replays the grading in view. The claims fill in first. On MFA on remote access the drawer slides open with the signed answer highlighted on the application page — Q22, “Yes” ticked, signed 18 Sep 2026 — while the grader matches the evidence.
- 06Seconds later
The row flips to Contradicted
Control graderThe scan finding slides in as the scanner recorded it: 203.0.113.47:3389/tcp open, remote desktop, CN=LFS-TS01, login page with no MFA gateway. The sign turns to ≠ and the grade to Contradicted. Under “Why this grade”: the remote desktop login has been open for at least 68 days, and remote desktop with stolen passwords is the most common way ransomware gets in.
“The evidence contradicts the signed answer.”
- 07Graded
Each contradiction becomes a subjectivity from the library
Subjectivity writerThree pre-bind subjectivities, three conditions after binding and one question to the broker, each worded from library v14 and citing both sides. DMARC at p=none becomes condition C2 within 60 days; 214 warehouse scanners on the office network become C3 within 90 days; 23 leaked credentials with no admin account stay on watch. The run log shows each step and its time.
Limit: never invents wording outside the library, never relaxes a condition.
- 08Quote
Terms and subjectivities, hers to edit
Nadia Okafor · Senior cyber underwriterThe indicated terms on the Corvane Specialty form: $142,800 annual premium against $96,400 expiring, a $250,000 social engineering sublimit, a 10-hour waiting period. If S1 is not met at binding, ransomware cover is sublimited to $2,500,000 at 50% coinsurance. Nadia can edit any wording or move an item between pre-bind and post-bind.
“Nothing reaches Delia Ashcombe until you send it.”
- 09Sent · signed
The quote goes to the broker; the note goes on file
Nadia Okafor · Senior cyber underwriterNadia sends the quote with three pre-bind subjectivities to Delia Ashcombe at Wexmoor & Pike. The underwriting note is already drafted — the risk, every grade with its evidence, and the basis for quoting below the floor. Score 58 is above the referral line of 50, the limit is within her authority and no contradiction was overridden, so no referral is needed. She signs.
- 10Every quarter
What applications get wrong, across the book
Celeste Imbert · Head of cyber418 submissions graded in Jul–Sep 2026: 146 contradictions in 97 of them, each turned into a subjectivity before the quote. MFA on remote access is contradicted in 31% of transport and logistics submissions. Of 212 conditions on bound policies, 13 are overdue — one click reminds the brokers.